One price per venue. Your whole restaurant on one platform
With Plattio you run bookings, orders and payments, your menu, website, reviews and team. Pick a 360 suite for the whole venue or start with just one module.
No per-booking or per-cover fees
Unlimited users, employees and bookings
Month to month with no lock-in
Save 20%paying the year up front in one payment
Choose your 360 suite
Four suites priced per venue, from the booking to the end-of-day close. Each one includes everything in the one before.
One invoice and one renewal date for all your venues
30 days free on the plan we agree in your demo, without SMS or WhatsApp. They start when you add your payment method, and on day 30 that plan is charged unless you cancel first.
Card terminal payments in Spain, with Orders, from 360 Complete. Global Payments charges its own fees, from 0.35%, and bills you for the terminal, separately from your Plattio subscription.
Compare the 360 suites feature by feature
Everything each suite includes, by category.
Pick which two suites to compare in the table header.
Essential, Complete and Premium show the level each module comes with. You'll find the detail, feature by feature, in the categories below.
Reservations, dining room and payments
Reservations
Essential
Essential
Complete
Complete
Waitlist
Not included
Included
Included
Included
Orders & POS, with till and invoicing
Not included
Essential
Complete
Complete
Card payments with the Global Payments terminal
Not included
Optional · Spain only
Optional · Spain only
Optional · Spain only
Digital Menu
Essential
Essential
Premium
Premium
Website, guests and management
Restaurant website
Included
Included
Included
Included
Reviews
Not included
Included
Included
Included
Guest profiles (CRM)
Included
Included
Included
Included
Team (time tracking and staff management)
Essential
Essential
Complete
Complete
Reports and analytics with AI
Not included
Included
Included
Included
Booking channels
Booking form for your website
Included
Included
Included
Included
Your own booking page if you have no website
Included
Included
Included
Included
Bookings from Instagram and your other social media
Included
Included
Included
Included
Booking button on your Google Business Profile
Included
Included
Included
Included
Booking QR code for tables, the entrance, signs or receipts
Included
Included
Included
Included
Phone bookings in the same calendar
Included
Included
Included
Included
Walk-ins on the same floor plan
Included
Included
Included
Included
Rules for your book and booking form
Minimum notice to book
Included
Included
Included
Included
How far ahead guests can book
Included
Included
Included
Included
Interval between bookable times
Included
Included
Included
Included
Maximum party size for web bookings
Included
Included
Included
Included
The booking form asks large parties to call
Included
Included
Included
Included
Close web bookings for one day
Included
Included
Included
Included
Special hours for dates and seasons
Included
Included
Included
Included
Services with seatings: lunch, dinner, brunch…
Not included
Not included
Included
Included
Booking length, by default and by party size
Included
Included
Included
Included
Smart seatings based on average dining time
Not included
Not included
Included
Included
Views and day-to-day
Monthly calendar view
Included
Included
Included
Included
Timeline by table
Included
Included
Included
Included
Booking list for each service
Included
Included
Included
Included
Live floor plan
Included
Included
Included
Included
Every booking's status at a glance
Included
Included
Included
Included
Drag and drop to move bookings
Included
Included
Included
Included
Instant alerts for new bookings and cancellations
Included
Included
Included
Included
Team alert when a guest changes a booking
Included
Included
Included
Included
Choose which alerts your team gets and which your guests get
Included
Included
Included
Included
Auto-close for bookings nobody closed
Included
Included
Included
Included
Dining room and tables
A floor plan that matches your room
Included
Included
Included
Included
Areas with their own capacity
Included
Included
Included
Included
Tables that can be joined
Included
Included
Included
Included
Automatic table assignment by your priorities
Included
Included
Included
Included
Close a table, an area or the venue for hours or days
Included
Included
Included
Included
Guest communication
Automatic email when the booking is made
Included
Included
Included
Included
Email to confirm, change or cancel
Included
Included
Included
Included
Up to 3 email reminders
Included
Included
Included
Included
WhatsApp reminders
€0.08 per message
€0.08 per message
€0.08 per message
€0.08 per message
SMS notifications
€0.10 per message
€0.10 per message
€0.10 per message
€0.10 per message
Message wording you can customize
Not included
Not included
Included
Included
Confirmation and self-service
Automatic confirmation with attendance check
Included
Included
Included
Included
Guests change or cancel without calling
Included
Included
Included
Included
Your own cancellation policy
Included
Included
Included
Included
No-shows and deposits
Automatic no-show marking
Not included
Not included
Included
Included
Grace period before a no-show
Not included
Not included
Included
Included
Alert when a guest has another booking at the same time
Not included
Not included
Included
Included
Deposit for guests with past no-shows
Not included
Not included
Included
Included
Deposit or prepayment when the booking is confirmed
Not included
Not included
From 1.5% + €0.25
From 1.5% + €0.25
Fixed-amount deposit, per person or per booking
Not included
Not included
Included
Included
The deposit comes off the bill or is refunded under your policy
Not included
Not included
Included
Included
SMS to the guest when the deposit is charged
Not included
Not included
€0.10 per message
€0.10 per message
Reservation waitlist, cross-selling and gift cards
Reservation waitlist
Not included
Not included
Included
Included
Cross-selling between the venues in your group
Not included
Not included
With 2+ venues
With 2+ venues
Gift cards and prepaid experiences, sold online
Not included
Not included
From 1.5% + €0.25
From 1.5% + €0.25
Seatings, dining time and guests
Actual average dining time, from seating to closing the table
Not included
Not included
Included
Included
Profitability per seating, with occupancy and no-shows
Not included
Not included
Included
Included
Profitability per seating, with each seating's revenue
Not included
Not included
Included
Included
Guest patterns
Not included
Not included
Included
Included
Bring order to the door when walk-ins arrive. In the suites, from 360 Complete.
Joining the list
Guests join with a QR code on their own phone, with nothing to install
Not included
Included
Included
Included
Your team adds the party from the dashboard
Not included
Included
Included
Included
Guests can also join from your website, in the booking widget
Not included
Included
Included
Included
Each party's name, size and phone number
Not included
Included
Included
Included
Notes per party (children, allergies, accessibility or VIP guest)
Not included
Included
Included
Included
Priority per party
Not included
Included
Included
Included
Wait time
Estimated wait based on your dining room's real occupancy
Not included
Included
Included
Included
The estimate recalculates itself as service goes on
Not included
Included
Included
Included
Guests see their remaining wait on their phone
Not included
Included
Included
Included
Guest alerts
Automatic alert when the guest's table is about to free up
Not included
Included
Included
Included
Email alert
Not included
Included
Included
Included
WhatsApp alert
Not included
€0.08 per message
€0.08 per message
€0.08 per message
SMS alert
Not included
€0.10 per message
€0.10 per message
€0.10 per message
Log of who was alerted and when
Not included
Included
Included
Included
Dashboard, tables and bookings
Queue dashboard with each party's status and notes
Not included
Included
Included
Included
Seat a party at a specific table from the dashboard
Not included
Included
Included
Included
Checked against the reservation book to avoid giving away booked tables
Not included
Included
Included
Included
Outcomes and statistics
Every wait closes with its outcome
Not included
Included
Included
Included
Each party's actual wait time
Not included
Included
Included
Included
Waitlist-to-table conversion
Not included
Included
Included
Included
Orders Essential works with 2 printers, for example one in the kitchen and one at the bar. Orders Complete has no printer limit and adds kitchen screens, course firing and target times. In the suites, Essential is included from 360 Complete and Complete from 360 Total.
Dining room, tables and bar
Order pad on the floor plan
Not included
Included
Included
Included
Open the order straight from the seated booking
Not included
Included
Included
Included
Optional guest count when taking the order
Not included
Included
Included
Included
Several open orders on the same table
Not included
Included
Included
Included
Move, join and split tables with the order still open
Not included
Included
Included
Included
Guests order from the table by QR code or NFC
Not included
Included
Included
Included
Quick bar orders, without opening a table
Not included
Included
Included
Included
The table frees up on its own once the full bill is paid
Not included
Included
Included
Included
Menu and dishes
Portions on the order (tapa, half or full), each with its own price
Not included
Included
Included
Included
Modifiers and notes on each line of the order
Not included
Included
Included
Included
Allergens flagged on the order
Not included
Included
Included
Included
Fixed-price set menu on the order pad
Not included
Included
Included
Included
Mark a dish as sold out so no one can order it
Not included
Included
Included
Included
Sending orders to the kitchen and bar
Each dish goes straight to its station, by category
Not included
Included
Included
Included
Kitchen and bar printers
Not included
2 printers
Unlimited
Unlimited
Live order status, from pending to served
Not included
Included
Included
Included
Edit an order after sending it, with time and user logged
Not included
Included
Included
Included
Send a ready order back for preparation, with permission
Not included
Included
Included
Included
Offline orders, no duplicates when the connection returns
Not included
Included
Included
Included
We check your receipt and kitchen printers before you start
Not included
Included
Included
Included
Kitchen screens, courses and firing
Kitchen display screens (KDS) by station
Not included
Not included
Unlimited
Unlimited
Each dish's time on screen against its target
Not included
Not included
Included
Included
Target times per station, with alerts
Not included
Not included
Included
Included
Orders arranged by course (starters, mains, desserts)
Not included
Set menu only
Included
Included
Servers fire the next course from the order pad
Not included
Not included
Included
Included
Optional expo station that sends out the whole table
Not included
Not included
Included
Included
Service analytics
Average spend by table, server and shift
Not included
Not included
Included
Included
Kitchen times
Not included
Not included
Included
Included
Voids and service productivity
Not included
Not included
Included
Included
Permissions and control
Role-based permissions to void, move tables or split the bill
Not included
Included
Included
Included
Each user sees only what they need, even on a shared device
Not included
Included
Included
Included
Void log showing who did it
Not included
Included
Included
Included
Audit trail of every change, with user, time and device
Not included
Included
Included
Included
Part of the Orders module, at both levels. In the suites, from 360 Complete.
Taking payment
Cash and card payments
Not included
Included
Included
Included
Split the bill evenly or by item
Not included
Included
Included
Included
Mixed payment, part cash and part card
Not included
Included
Included
Included
Cash and card tips, kept separate in the till
Not included
Included
Included
Included
Discounts on the bill, as a percentage or a fixed amount
Not included
Included
Included
Included
Receipts and invoices
VERI*FACTU-compliant invoicing
Not included
Spain only
Spain only
Spain only
Invoice by QR code from the receipt, straight to the guest's inbox
Not included
Included
Included
Included
Issue or download the invoice from the payment
Not included
Included
Included
Included
Print templates for receipts, order tickets and invoices
Not included
Included
Included
Included
The till during service
Open the till with a starting float
Not included
Included
Included
Included
Till screen with the shift, expected amounts and movements
Not included
Included
Included
Included
Cash in, cash out and bank drops, each with a reason
Not included
Included
Included
Included
Alert for cash taken with no till open
Not included
Included
Included
Included
X report mid-service, without closing the till
Not included
Included
Included
Included
Shift handover without touching the drawer
Not included
Included
Included
Included
End-of-day close
Close the day (Z report) by counting notes and coins
Not included
Included
Included
Included
The drawer is counted before you see the expected amount
Not included
Included
Included
Included
Shift variance, expected vs counted
Not included
Included
Included
Included
End-of-day report in your inbox
Not included
Included
Included
Included
Till history with the counted amount and the result
Not included
Included
Included
Included
History and corrections
Payment history with filters, search and export
Not included
Included
Included
Included
Details of every payment, with its breakdown, shift and an internal note
Not included
Included
Included
Included
Every payment linked to its table and its order
Not included
Included
Included
Included
Refunds straight from the payment
Not included
Included
Included
Included
A paid sale can't be rewritten
Not included
Included
Included
Included
Integrated card payments (optional, Spain only)
The order amount goes straight to the card terminal
Not included
Optional · Spain only
Optional · Spain only
Optional · Spain only
Card totals checked against the terminal's batch close
Not included
With terminal · Spain only
With terminal · Spain only
With terminal · Spain only
Both versions of every payment, Plattio's and the terminal's
Not included
With terminal · Spain only
With terminal · Spain only
With terminal · Spain only
The menu guests open on their phone by scanning the table's QR code. Ordering from it requires the Orders module.
Menus and dishes
Menu organized by category, with a menu selector
Included
Included
Included
Included
Unlimited menus by day or by season
Included
Included
Included
Included
Menus that switch on automatically by time of day
Included
Included
Included
Included
Fixed-price set menu for each day of the week
Included
Included
Included
Included
Several set menus per day, switched on day by day
Included
Included
Included
Included
Portions on the menu (tapa, half or full), each with its own price
Included
Included
Included
Included
Modifiers and extras, on drinks and cocktails too
Included
Included
Included
Included
Allergens and diets
The mandatory allergens, with their icon on each dish
Included
Included
Included
Included
Allergen key shown on the menu
Included
Included
Included
Included
Add or remove allergens on any dish when the recipe changes
Included
Included
Included
Included
Vegan, vegetarian and spicy labels on each dish
Included
Included
Included
Included
Photos and video
Photos of every dish and drink
Included
Included
Included
Included
Cover image on the menu
Included
Included
Included
Included
Cover video on the menu
Not included
Not included
Included
Included
A video on every dish
Not included
Not included
Included
Included
Menu changes
Edit the menu yourself, whenever you like, from your phone or computer
Included
Included
Included
Included
Unlimited changes, with no cost per change or reprint
Included
Included
Included
Included
Price changes on the menu in under 10 seconds
Included
Included
Included
Included
Mark dishes as sold out instantly, even without the Orders module
Included
Included
Included
Included
How your menu reaches guests
A QR code for every table, ready to print
Included
Included
Included
Included
Your menu in a link for Instagram, WhatsApp or Google
Included
Included
Included
Included
Menu available as a PDF download
Included
Included
Included
Included
Automatic translation of the menu into other languages
Included
Included
Included
Included
The menu keeps working if the connection drops
Included
Included
Included
Included
The menu doesn't ask guests for personal data (GDPR)
Included
Included
Included
Included
Orders, sales and statistics
Automatic recommendations based on your sales
Not included
Not included
Included
Included
Menu statistics by dish
Not included
Included
Included
Included
Ask for a review after the visit and use AI to understand what your guests think.
How you ask for reviews
Automatic email request when the booking is closed
Not included
Included
Included
Included
Review QR code for the table or the receipt
Not included
Included
Included
Included
Automatic WhatsApp request when the booking is closed
Not included
Per-message cost
Per-message cost
Per-message cost
WhatsApp broadcast to ask your guests for reviews
Not included
Per-message cost
Per-message cost
Per-message cost
The review form
Your own review form, with a 1 to 5 star rating
Not included
Included
Included
Included
Optional comment, or stars only if you prefer
Not included
Included
Included
Included
Ratings by category, such as food, service or atmosphere
Not included
Included
Included
Included
Guest contact details, only if you want to ask for them
Not included
Included
Included
Included
Google and TripAdvisor
Google Maps integration that takes guests to your listing
Not included
Included
Included
Included
TripAdvisor integration that takes guests to your listing
Not included
Included
Included
Included
5-star reviews you need to raise your Google rating by 0.1
Not included
Included
Included
Included
What your guests think
AI sentiment analysis on every review
Not included
Included
Included
Included
Summaries of what your guests say, written by AI
Not included
Included
Included
Included
Strengths and complaints that come up most in comments
Not included
Included
Included
Included
Alerts and reports
Private channel for issues, with instant alerts
Not included
Included
Included
Included
Email alert when a guest leaves a comment
Not included
Included
Included
Included
Periodic AI reports
Not included
Included
Included
Included
Clicks and conversion for your review requests
Not included
Included
Included
Included
Reviews by staff member, assigned manually
Not included
Included
Included
Included
It comes complete in all four 360 suites.
Editor and template
Edit your website by typing right on it, no coding needed
Included
Included
Included
Included
Template made for hospitality, ready to customize
Included
Included
Included
Included
Move each block up or down, duplicate it or delete it with one click
Included
Included
Included
Included
What your website shows
Full-screen cover with your photo or video
Included
Included
Included
Included
Sections with image and text
Included
Included
Included
Included
Text sections for opening hours, address and contact details
Included
Included
Included
Included
Photo gallery carousel
Included
Included
Included
Included
Map showing where your venue is
Included
Included
Included
Included
Links to your social media
Included
Included
Included
Included
Menu, bookings and reviews
Link to your Digital Menu, which updates itself
Included
Included
Included
Included
Booking block on your website, with no per-booking fee
Included
Included
Included
Included
Your Google reviews on your website
Included
Included
Included
Included
The reviews you collect with Plattio Reviews, on your website
Not included
Included
Included
Included
Mobile and languages
Your website adapts to phones on its own
Included
Included
Included
Included
Edit the website from your computer or your phone
Included
Included
Included
Included
Your website in several languages
Included
Included
Included
Included
Publishing and setup
Publish your website or take it down whenever you like
Included
Included
Included
Included
Your website is published at a Plattio address
Included
Included
Included
Included
Copy your website link with one click
Included
Included
Included
Included
We help you with the whole setup of your website
Included
Included
Included
Included
Team Essential covers clock-ins with geolocation and automatic hour calculations. Team Complete adds the shift schedule, time off and absences, employee profiles, banked hours and overtime. In the suites, Essential is included from 360 Essential and Complete from 360 Total.
Clocking in and out
Clock in and out of each shift
Included
Included
Included
Included
Pause and resume a shift
Included
Included
Included
Included
Several breaks in the same shift
Included
Included
Included
Included
Everyone sees their own clock-ins
Included
Included
Included
Included
Auto-close for clock-ins nobody closed
Included
Included
Included
Included
Optional rounding, always in the employee's favor
Included
Included
Included
Included
Access and devices
Kiosk mode with a PIN on a shared terminal
Included
Included
Included
Included
Email sign-in from each person's phone
Included
Included
Included
Included
Clock in from a phone, tablet or computer
Included
Included
Included
Included
Clock in on personal phones or only at the kiosk, your choice
Included
Included
Included
Included
Who clocks in and under which rules, by role or team
Included
Included
Included
Included
Geolocation
Clock-ins only within the venue's zone or radius
Included
Included
Included
Included
Geolocation you switch on or off whenever you like
Included
Included
Included
Included
Geolocation with no extra or per-employee cost
Included
Included
Included
Included
Records and corrections
Chained, tamper-proof record
Included
Included
Included
Included
Timestamp on every clock-in
Included
Included
Included
Included
Employees can request a fix for a wrong clock-in
Included
Included
Included
Included
Corrections apply only once management approves them
Included
Included
Included
Included
Email to management for every correction request
Included
Included
Included
Included
Audit trail of every change to the record
Included
Included
Included
Included
Hours and history
Live view of who's working and who's on a break
Included
Included
Included
Included
Hours worked, calculated automatically
Included
Included
Included
Included
Weekly contract hours for each person
Included
Included
Included
Included
Hours over contract, calculated automatically
Included
Included
Included
Included
Full clock-in history for each person
Included
Included
Included
Included
Clock-in calendar for each person
Included
Included
Included
Included
Date filters in the history
Included
Included
Included
Included
Reports and exports
Per-person hours reports for your accountant
Included
Included
Included
Included
Export to PDF, Excel and CSV
Included
Included
Included
Included
Export of timestamped evidence
Included
Included
Included
Included
Report on hours worked vs planned, late arrivals and absences
Not included
Not included
Included
Included
Sales per hour in the team report
Not included
Not included
Included
Included
Shift schedule
Shift schedule with weekly and monthly views
Not included
Not included
Included
Included
Draft shifts only management sees until you publish them
Not included
Not included
Included
Included
Copy last week's schedule
Not included
Not included
Included
Included
Shift, break and rest rules for each team
Not included
Not included
Included
Included
Breaks that do or don't count as time worked
Not included
Not included
Included
Included
Time off and absences
Everyone requests their own time off and absences
Not included
Not included
Included
Included
Approval of pending requests
Not included
Not included
Included
Included
Monthly absence calendar for the whole team
Not included
Not included
Included
Included
Minimum notice for absence requests
Not included
Not included
Included
Included
Management can log absences without that notice
Not included
Not included
Included
Included
Time-off policy with days per year
Not included
Not included
Included
Included
Time-off days that accrue under your policy
Not included
Not included
Included
Included
Time-off days that carry over to next year
Not included
Not included
Included
Included
Employee profile
Start date and contract type for each person
Not included
Not included
Included
Included
Each person's own time-off allowance
Not included
Not included
Included
Included
Gross annual salary and number of salary payments
Not included
Not included
Included
Included
Each person's documents
Not included
Not included
Included
Included
Emergency contact
Not included
Not included
Included
Included
Notes on each person's profile
Not included
Not included
Included
Included
Sensitive data hidden by default
Not included
Not included
Included
Included
Overtime and banked hours
Overtime rate, general or per person
Not included
Not included
Included
Included
Banked hours
Not included
Not included
Included
Included
Guest profiles come with every suite and also with Reservations. AI reports are added from 360 Complete. Neither is sold on its own.
Guest profiles
A profile for every guest, with contact details
Included
Included
Included
Included
Number of visits and date of the last one
Included
Included
Included
Included
Booking history with status, no-shows and party size
Included
Included
Included
Included
Total and average spend per guest
Not included
Included
Included
Included
Team notes on allergies, preferences and usual table
Included
Included
Included
Included
Each guest's birthday and preferred area
Included
Included
Included
Included
Guest nationality, detected from their phone number
Included
Included
Included
Included
Your guest database
VIP guests, flagged by your team
Included
Included
Included
Included
Custom tags
Included
Included
Included
Included
Block a guest from their profile
Included
Included
Included
Included
Import your guest database
Included
Included
Included
Included
Export your guest database whenever you like
Included
Included
Included
Included
Reports and analytics with AI
Bookings report with occupancy, status and source
Not included
Included
Included
Included
Revenue report with average spend and best-selling dishes
Not included
Included
Included
Included
New vs returning guests
Not included
Included
Included
Included
Guests who haven't been back in a while
Not included
Included
Included
Included
Reports you can refine with filters
Not included
Included
Included
Included
AI analysis of your bookings and revenue reports
Not included
Included
Included
Included
AI summaries of your operations and staff reports
Not included
Included
Included
Included
Compare your venues with each other
Not included
With 2+ venues
With 2+ venues
Included
Consolidated view of all your venues
Not included
Not included
Not included
Included
What you pay per venue, who can sign in, which devices it runs on and what happens to your data.
Flat rate per venue
Fixed price per venue
Included
Included
Included
Included
Unlimited users
Included
Included
Included
Included
Unlimited employees
Included
Included
Included
Included
Unlimited bookings
Included
Included
Included
Included
Unlimited POS stations
Not included
Included
Included
Included
Unlimited receipts and bills
Not included
Included
Included
Included
Account, venues and access
Multiple venues in one account, each with its own subscription
Included
Included
Included
Included
Multiple currencies, one per venue
Included
Included
Included
Included
PIN access and role-based permissions
Included
Included
Included
Included
Two-step verification by email
Included
Included
Included
Included
App and devices
App for Android, iPhone and Windows, installable from the web
Included
Included
Included
Included
Runs on your own devices, usually with nothing new to buy
Included
Included
Included
Included
Header shortcuts you choose
Included
Included
Included
Included
Dark mode
Included
Included
Included
Included
Your data
GDPR data processing agreement (DPA)
Included
Included
Included
Included
Your data and your guests' data stay yours
Included
Included
Included
Included
CSV data import from other software
Included
Included
Included
Included
Help and support
Dedicated 24/7 technical support
Not included
Not included
Included
Included
Ongoing training, as questions come up
Included
Included
Included
Included
Onboarding
Initial setup included, no sign-up fee
Included
Included
Included
Included
Assisted migration from your previous system
Included
Included
Included
Included
Initial training
Included
Included
Included
Included
For restaurant groups
Named account manager
Not included
Not included
Not included
Included
Dedicated onboarding with an agreed scope
Not included
Not included
Not included
Included
One invoice and one renewal date for all your venues
Not included
Not included
Not included
Included
What you pay Plattio for each suite, and what third parties, such as the payment gateway or Global Payments, charge separately.
Price per venue
Monthly price paying the year up front
€59/mo
€119/mo
€199/mo
Talk to us
Monthly price paying month to month, no commitment
€74/mo
€149/mo
€249/mo
Talk to us
Total for the year, in a single payment
€708
€1,428
€2,388
Talk to us
Number of venues
One or more
One or more
One or more
From 5 venues
Pricing for several venues
One subscription per venue
One subscription per venue
One subscription per venue
Volume pricing · talk to us
Fees and third-party costs
Plattio fee per booking or per cover
None
None
None
None
Plattio fee per receipt or per QR or NFC table order
Coordinated courses and firing, with an optional expo station
Target times per station, with alerts when one falls behind
Analytics on kitchen times, voids and productivity
Average spend by table, server and shift
Also included in 360 Complete, with Orders Essential, and in 360 Total and 360 Tailored, with Orders Complete.
Good to know
When guests order from the table by QR code or NFC, they pay as usual, at the table or at the till.
VERI*FACTU invoicing is for the Spanish Tax Agency. The Basque Country and Navarre have their own system.
Integrated Global Payments card terminal
Optional · Spain only
You take card payments from the Plattio POS and, when you close the day, card takings are matched against the terminal's batch close. It requires Orders, at either level. In the suites, from 360 Complete.
Fees by card type
Card
Fee per transaction
Domestic debit
0.35%
Domestic and EU credit
0.50%
Domestic business
0.90%
Outside the EU and EU business
2.20%
Global Payments charges them directly to the restaurant. They aren't a Plattio fee.
The terminal has a separate monthly cost, which we go through in the demo. Global Payments bills it.
Module upgrades
If you want a module's higher level within your plan, it comes at a fixed price.
Combination
Total per month, billed yearly
Orders Essential + Digital Menu Premium
€99/mo€124/mo€124/mo paying month to month
Orders Complete + Digital Menu Premium
€159/mo€199/mo€199/mo paying month to month
If your combination reaches €199 a month billed yearly and everything fits in 360 Total, we bill you for 360 Total.
Team
Time tracking, shifts and absences for your restaurant
Weekly and monthly shift schedule, with drafts and copying from the previous week
Time off and absences with requests, approvals and a team calendar
Shift, break and rest rules for each team
A profile for each person with contract, documents and emergency contact
Banked hours and overtime rates, general or per person
Per-person report on hours worked vs planned, late arrivals and absences
Also included in 360 Essential and 360 Complete, with Team Essential, and in 360 Total and 360 Tailored, with Team Complete.
Good to know
Plattio keeps your clock-ins while your account is active. Export your records whenever you like to keep them for the 4 years required by Article 34.9 of the Workers' Statute (Spain).
Plattio calculates hours and prepares reports for your accountant. It doesn't generate payroll.
The Team Complete report adds sales per hour if you have Orders.
Waitlist
Walk-ins join with a QR code and wait wherever they like
QR sign-up from the guest's phone, with nothing to download
Estimated wait based on real occupancy, updated automatically
Automatic alert when the guest's table is about to free up
Notes and priority for each party in one dashboard
Actual wait times and waitlist-to-table conversion
Also included in 360 Complete, 360 Total and 360 Tailored.
Good to know
Works on its own or with Reservations. If you have Reservations, the queue is checked against your reservation book so you don't give away a table that's already booked.
Email alerts are included. WhatsApp and SMS alerts are charged per message.
Reviews
Ask for a review after the visit and understand what your guests think
Added to Digital Menu Essential, Orders, 360 Essential or 360 Complete
Everything in Digital Menu Essential, plus:
A short video for every dish, uploaded by you
Guests play it when they open the dish on the menu
A cover video on your menu
Automatic suggestions of what's most often ordered with each dish
They come from your real sales, so they need Orders
Also included in all four 360 suites. Essential comes with 360 Essential and, inside Orders, with 360 Complete, and Premium with 360 Total and 360 Tailored.
Good to know
Orders already includes Digital Menu Essential at both levels, so you don't subscribe to it separately.
Premium replaces Essential, including the one inside Orders, rather than being added to it.
For guests to order from the table, you need Orders.
Module upgrades
If you want a module's higher level within your plan, it comes at a fixed price.
Combination
Total per month, billed yearly
360 Essential + Digital Menu Premium
€99/mo€124/mo€124/mo paying month to month
360 Complete + Digital Menu Premium
€159/mo€199/mo€199/mo paying month to month
Orders Essential + Digital Menu Premium
€99/mo€124/mo€124/mo paying month to month
Orders Complete + Digital Menu Premium
€159/mo€199/mo€199/mo paying month to month
If your combination reaches €199 a month billed yearly and everything fits in 360 Total, we bill you for 360 Total.
Website Builder
Your restaurant website, edited by typing right on it
In several languages and automatically mobile-friendly
We help you with the whole setup of your website
Also included in all four 360 suites.
Good to know
On your website, the booking block requires Reservations; the menu, Digital Menu; and the reviews you collect with Plattio, Reviews.
In every Plattio plan
Fixed price per venue
Unlimited users
Multiple venues in one account, each with its own subscription
Multiple currencies, one per venue
Two-step verification by email
App for Android, iPhone and Windows, installable from the web
Runs on your own devices, usually with nothing new to buy
Dark mode
GDPR data processing agreement (DPA)
Your data and your guests' data stay yours
CSV data import from other software
Ongoing training, as questions come up
Initial setup included, no sign-up fee
Terms
How you pay, what's charged separately and what happens if you change plans.
How you pay
One price per venue
Each venue has its own plan at a fixed monthly price, and you manage them all from the same account. Users, employees, bookings, POS stations and receipts are unlimited.
Annual or monthly billing
With annual billing you pay for the year up front in a single payment and save 20% compared with month to month; the price shown is what it works out to per month. Month to month has no lock-in, and it's the price shown crossed out. Both renew automatically; if you don't want to renew, cancel before the period ends.
Payment methods and currency
You pay your subscription by card or by SEPA Direct Debit. Every plan has a price in euros and another in dollars, which you can switch between with the currency selector on this page.
Price changes
If we change a price, we give you at least 30 days' notice and the new price applies from your next renewal. If you don't agree, you can cancel before it takes effect.
What you pay on top
Guest messages and payments
Each SMS costs €0.10 and each WhatsApp message €0.08, priced in euros even if you pay for your plan in dollars. Emails have no per-message cost. On deposits, prepayments and gift cards, the payment gateway charges its fee, from 1.5% + €0.25 on standard European cards. Plattio charges no fee on any of them.
Card terminal, Spain only
It's available with Orders or with a suite from 360 Complete. The terminal has a separate monthly cost, which we'll go through in the demo, and on every card payment Global Payments charges the restaurant its fee, which is 0.35% on domestic debit cards, 0.50% on domestic and EU credit cards, 0.90% on domestic business cards and 2.20% on non-EU cards and EU business cards. It isn't a Plattio fee.
Trial, changes and cancellation
30-day free trial
In your demo we agree the plan you'll start with, a suite or a single module. Your 30 free days start when you add your payment method, card or SEPA Direct Debit, and on day 30 that plan is charged automatically unless you cancel first. No SMS or WhatsApp messages are sent during the trial.
Changing plans
You can upgrade whenever you like, with no switching fee, and you only pay the difference in proportion to the time left in your period. Moving a module up a level within your suite, or adding Digital Menu Premium to Orders, has a fixed price, shown in the module upgrades table. A module your suite doesn't include is charged at its standalone price. And if you downgrade, you can still export your VERI*FACTU invoicing records and your clock-ins.
Seasonal pause
If your restaurant is seasonal, you can pause your subscription during the months you're closed, at no cost and without losing your data.
Cancelling and your data
You can cancel whenever you like, and it takes effect at the end of the period you've already paid for. What you've already paid isn't refunded, except in the cases set out in the Terms. Your data stays yours: after cancelling, you have 30 days to request an export in a commonly used format, and then it's deleted.
If you want a module's higher level within your plan, it comes at a fixed price.
Combination
Total per month, billed yearly
360 Essential + Reservations Complete
€109/mo€136/mo€136/mo paying month to month
360 Essential + Team Complete
€99/mo€124/mo€124/mo paying month to month
360 Essential + Digital Menu Premium
€99/mo€124/mo€124/mo paying month to month
360 Complete + Reservations Complete
€169/mo€211/mo€211/mo paying month to month
360 Complete + Orders Complete
€179/mo€224/mo€224/mo paying month to month
360 Complete + Team Complete
€159/mo€199/mo€199/mo paying month to month
360 Complete + Digital Menu Premium
€159/mo€199/mo€199/mo paying month to month
Orders Essential + Digital Menu Premium
€99/mo€124/mo€124/mo paying month to month
Orders Complete + Digital Menu Premium
€159/mo€199/mo€199/mo paying month to month
If your combination reaches €199 a month billed yearly and everything fits in 360 Total, we bill you for 360 Total.
Pricing FAQ
Pricing and payment
Per venue. Each venue has a fixed price, which doesn't change with the number of users, employees, bookings, POS stations or receipts. They're all unlimited.
Paying the year up front, in a single payment, saves you 20% compared with paying month to month. For example, 360 Essential costs €59 ($69) a month paying the year up front, which is €708 ($828) in one go, or €74 ($86) a month with no lock-in.
By card or by SEPA Direct Debit. Your subscription is charged in advance, every month or once a year depending on the billing option you choose, and it renews automatically until you cancel.
Each venue has its own subscription, and you manage them all from the same account. From 360 Complete, with 2 or more venues, you can compare your venues side by side in the reports. For groups of 5 or more venues there's 360 Tailored, with volume pricing per venue, on request. It adds a consolidated view of all your venues, a named account manager, dedicated onboarding and a single invoice.
Yes. You can upgrade at any time with no switching fee, and you only pay the difference for the time left in your billing period. If you downgrade, you can still export your invoicing records and your clock-ins with their evidence.
Yes, each module upgrade has a fixed price. For example, 360 Complete with Orders Complete costs €179 ($209) a month paying the year up front, or €224 ($261) month to month. If what you sign up for at one venue reaches €199 ($229) a month billed yearly and it all fits inside 360 Total, we bill you for 360 Total.
Trial and contract
Yes. You try the plan we agree with you in the demo, a 30-minute video call, free for 30 days with everything it includes except SMS and WhatsApp. Email notifications do work. The “Start free” button takes you to book the demo.
Yes, a card or SEPA Direct Debit. Your 30 free days start when you add your payment method, and on day 30 the plan we agreed in your demo is charged automatically unless you cancel first. If you cancel during the trial, you aren't charged anything.
Not on monthly billing. You cancel whenever you like and it takes effect at the end of the month you've already paid for. With annual billing, the year is paid up front and the cancellation takes effect when it ends. The remaining months aren't refunded, except in the cases set out in the Terms of Service.
Yes. You can pause your subscription during the months you're closed, at no cost and without losing your data. When you reopen, your setup and history are just as you left them.
Your data is yours. After you cancel, you have 30 days to request an export in a commonly used format, and after that it's deleted. If you use the Plattio Team module, export your time records whenever you like to keep them for the 4 years required by Article 34.9 of the Workers' Statute (Spain).
No. Plattio charges a flat fee per venue, with no per-booking or per-cover fees, however many bookings you take. There's no fee either on the orders your guests place from the table by QR code or NFC.
No. The initial setup is included and there's no sign-up fee. We do it with you and, if you ask, we help you bring your menu and your guest database into Plattio.
It depends on what you use. You pay separately for the SMS and WhatsApp messages you send, and the payment gateway's fee if you take deposits or prepayments, or sell gift cards. If you take card payments with the terminal in Spain, Global Payments charges you its fees and the terminal's monthly cost, which we go through in the demo.
Each SMS costs €0.10 and each WhatsApp message €0.08, on top of your subscription and only for the ones you send. They're priced in euros even when you view prices in dollars, and they aren't part of the free trial. Email notifications are included.
Nothing. Deposits, prepayments and gift cards in Reservations Complete and 360 Total are paid by card through the payment gateway, which charges its own fee, from 1.5% + €0.25 on standard European cards. The deposit is a fixed amount, per person or per booking, that's taken off the bill at payment and refunded according to your cancellation policy.
Usually not. Plattio installs on the tablets, phones or computer you already have. In a five-minute check, we see whether your devices and printers are compatible, so you'll know before you start if anything is missing.
Yes. With Plattio's affiliate program you earn a commission for every restaurant that subscribes through your link. The terms and how to join are on the program page.
Yes. With 360 Essential or with standalone modules such as Reservations or Team, you keep taking payments on your POS, because they work without touching it. Plattio doesn't connect to other brands' POS systems. If you also want Plattio's order pad and till, Orders is included from 360 Complete or available on its own.
Yes. Reservations, Orders and Team are available on their own at either level, and Waitlist and Reviews on their single plan, always with a demo. Digital Menu and Website Builder are added to an existing Plattio account, and Digital Menu Premium is an upgrade to Digital Menu Essential, Orders or a suite. If you need several modules, 360 Essential already brings together Reservations, Team, Digital Menu, the website and the guest CRM.
No, but it saves them work. With the Plattio Team module you keep your time records. Team Complete adds the shift schedule, time off and absences, each person's profile, banked hours and overtime at the rate you set. Plattio doesn't generate payroll, so you export the hours as PDF, Excel or CSV and your accountant works from them.
Yes, you can sign up for Plattio from any country, with its own prices in euros and in dollars, and each venue works in a single currency. The integrated card terminal and VERI*FACTU invoicing are only available in Spain. That invoicing is for the Spanish Tax Agency, and the Basque Country and Navarre have their own system. In Mexico, invoicing isn't integrated with the SAT.
We're with you before and after you sign up
Dedicated 24/7 technical supportWith 360 Total and 360 Tailored, if something goes wrong we're there at any hour, including weekends and public holidays.
Sales teamMonday to Saturday, 9 am to 10 pm, Central European Time.
We'll help you choose the right plan for your venue
Tell us how you work and we'll tell you which suite or modules fit. Then we set it all up with you.