Digital orders
Kitchen and bar in sync, instantly
Every dish and drink reaches the right station, with no errors, no shouting and no lost tickets.
4-step flow
Order - Table 1
Problems we eliminate
The complete order workflow
Pick a table, add items, assign courses, send to the kitchen, and manage everything by course and status in one seamless flow.
Main dining room
Table map
Table 1 | Capacity: 4
Quick actions
Orders - Table 1
Menu
Burrata salad
Tomato, basil
Valencian paella
Rice, seafood
T-Bone
Premium cut, 450g
Current order
Cart - Table 1
Burrata salad
Valencian paella
Existing orders
Table 1
Order #152
Pre-check
Table 1 | 20:12
Edit order
Order #152
Modifier
T-Bone | 450g
Order from the table - Buffet / Self-service
It's an optional mode (your servers' workflow stays the same) that you enable by combining Orders with the Digital Menu.
Open the menu at the table
The guest scans a QR code or taps their phone (NFC) to open the Digital Menu.
Open the menu at the table
The guest scans a QR code or taps their phone (NFC) to open the Digital Menu.
Choose and confirm
Pick items, modifiers and notes. Perfect for buffet and self-service.
Choose and confirm
Pick items, modifiers and notes. Perfect for buffet and self-service.
Send and run service
The order is routed to the kitchen/bar. If payments are enabled, you can charge with Stripe.
Send and run service
The order is routed to the kitchen/bar. If payments are enabled, you can charge with Stripe.
Features that matter to service
Configurable station routing
Admins set which categories go to each station (kitchen, bar, pastry)
Works with KDS and printers
Works with both kitchen display screens and traditional printers
Courses and fires
Manage starters → mains → desserts with full timing control
Modifiers and notes
Cooking temperature, no salt, extra sauce and any custom request
Optional allergens on the order
Critical allergen info on hand for safe service
Real-time 86 / out of stock
Run out of an ingredient? Disable the dish and it instantly drops off the order pad
Portion sizes per dish
Take the order with the chosen portion (tapa, half or full) at the right price
Floor plan
Tables synced with Reservations: split/merge, move orders and track occupancy
Audit log
Void log with who/when/what for full control
Edit after sending
Add or remove items and resend, with a full record of every change
Per-station SLAs and alerts
Target times per station with custom priorities and queues
Live order status
Real-time tracking: 'new', 'cooking', 'ready'
Offline / PWA
Take orders offline, with automatic retry once the network is back
Operational analytics
Station times, top items, voids, and productivity by shift and server
Stripe integration
Built-in payments when the checkout feature is enabled
Global Payments integration
Charge with a card terminal straight from the order in one flow (Spain); card payments are reconciled inside Plattio
Connect Orders with Reservations, CRM + Analytics and the Digital Menu:
Order and payment, in a single flow
Take the order and charge from the card terminal without leaving Plattio. The amount travels from the software to the terminal without keying it in twice, and card payments are reconciled inside Plattio.
Reconciled cash-up
Balance the till without eyeballing it against the terminal: card payments land already reconciled in Plattio.
Real average check by table, server and shift
Payments live in the same ecosystem as the order, so revenue and average check by table, server and shift are real data you can cross-reference in your analytics.
Sales tied to your operation
You know what was sold, not just how much was charged.
Fewer errors and fewer disputes
Servers never key in the amount: fewer charge errors and fewer chargebacks.
Faster, more modern checkout
Shorter lines and a smooth, secure, up-to-date payment.
Everything in one place
Reservations, orders, payments and analytics all centralized, with no jumping between systems.
Pick the terminal format that fits you
Global Payments provides the terminal and the entire payment layer. The terminal cost is per device and per month, on top of your Plattio plan; we'll walk you through it in the demo.
Mobility (all-in-one)
All-in-one Android terminal to take payment anywhere on the floor.
Checkout lane (pinpad)
A pinpad for your checkout lane, right by the point of sale.
App2app (tap on phone)
Tap on phone: take payment with your own phone, no extra terminal.
Rates from just 0.35%
It's a Global Payments rate, charged directly to the restaurant. It's not a Plattio commission and sits outside your plan.
Provided by Global Payments
- Android terminal, payment gateway and management portal
- Terminal maintenance and 24/7 technical support
- Portal for reports, transactions and refunds
- Multi-carrier, multi-bank SIM card (direct debit with any bank)
Kitchen, bar and expo flow
End-to-end workflow optimization with granular control per station
Each station sees only its own items
Orders split automatically across kitchen, bar and pastry based on your setup
Each station sees only its own items
Orders split automatically across kitchen, bar and pastry based on your setup
Estimated times and queues
Custom SLAs per station with priority handling and work queues
Estimated times and queues
Custom SLAs per station with priority handling and work queues
Optional expo / pass
Coordinate the send-out of complete orders from an expo station
Optional expo / pass
Coordinate the send-out of complete orders from an expo station
Use cases
Bars
- Lightning-fast drink service at the bar
- Efficient handling of tapas and small plates
- Control over happy hour and special promotions
Restaurants
- Full course management with a coordinated pass
- Timing control between starters and mains
- End-to-end tracking from order to delivery
Franchises
- Standardized processes across the whole network
- Centralized setup of stations and workflows
- Comparative metrics across locations
Cafés and food trucks
- Maximum speed from prep to handoff
- Simple operations with full control
- Optimized for tight workspaces
Paper vs Orders
| Feature | Paper | With Plattio |
|---|---|---|
| Legibility | Handwritten, hard to read | Clear and digital, no transcription errors |
| Station routing | Manual and error-prone | Automatic, based on your setup |
| Traceability | None | Full, with a change audit trail |
| Prep times | Unpredictable | Per-station SLAs with alerts |
| Void management | Lost or scribbled-out paper | Digital log with the responsible user |
| Duplicates | High risk | Automatic detection and control |
| Operational data | Nonexistent | Complete metrics in real time |
Frequently asked questions
Ready to keep kitchen and floor in sync, error-free?
Centralize orders in real time, speed up service and stop losing money with Plattio Orders.