Reservation management that fills your tables, not your phone line
Up to 65% fewer no-shows with automatic reminders
Every booking confirms itself, and if someone cancels, the waitlist fills the table. Your team never picks up the phone.
Figures from Plattio customers with reminders and deposits enabled. Results vary by venue. Dashboard shows demo data.
Friday · 9:00 PM
How it works: the life of one reservation
From an Instagram tap to a full table, without your team picking up the phone. One Friday from the inside.
- 01FRI · 6:47 PM
Sophie books a table
She spots your restaurant on Instagram on a Friday afternoon. Twenty seconds later she has a table: no phone call, no waiting on hold.
booking widget - 02FRI · 6:47 PM +3 s
The confirmation sends itself
The email and text go out instantly. On busy nights you can ask for a small deposit at confirmation. Nobody on your team touched the phone.
automatic confirmations - 03THU · 9:00 PM
The reminder makes its rounds
24 hours out, Sophie gets her reminder. If she cancels, the waitlist fills her table on its own, in order.
waitlist - 04FRI · 9:00 PM ✓✓
Table 12, seated
Sophie arrives on time. The room is full and nobody made a single call. Every service, just like that.
92% occupancy
It works the same for restaurants, cafés, bars, bakeries, and franchises
Booking widget
Embed it on your website or Instagram page in 2 clicks
Reservation QR code
Guests scan the QR at the table, the entrance, on signage, or the receipt and go straight to the booking flow
Automatic confirmations
Email/SMS notices for booking creation, confirmation, reminders, and cancellation, plus post-visit follow-up
Cancellation management
Configurable cancellation policy and automatic waitlist
Smart seatings
Optimize table turnover based on guests' average dining time
Deposits and prepayment
Charge a non-refundable deposit or full prepayment to cut no-shows
Capacity by area
Manage patio, indoor, and private areas with separate limits
No-show detection
Flag repeat offenders and apply policies automatically
Multichannel sync
Reservations from web, Google, Instagram, and phone in a single calendar
Occupancy analytics
Spot peak hours, no-show rates, and profitability per seating
What are no-shows costing you?
Move the one number you know by heart; we fill in the rest
Assumptions: a 25€ average check per guest, 2 guests per booking, and a 20% no-show rate as an example scenario. The 65% reduction is the average across Plattio customers with reminders and deposits enabled; results vary.
Manual management vs Plattio
| Feature | Manual management | With Plattio |
|---|---|---|
| Confirmations | Calls one by one | Automatic via email/SMS |
| Reminders | None | Up to 3, minutes, hours, or days in advance |
| Deposits | Manual handling at the POS | Built into the booking |
| Multichannel | Impossible to coordinate | Web, Google and Instagram in one calendar |
| No-shows | 20-40% | up to 65% fewer |
“Plattio brought order to our reservations, and its analytics help us read demand better. The team is a lot calmer now, and seatings fill up more predictably.”
no-shows, thanks to automatic reminders
Reservations are one piece of Plattio. Connect them with:
Frequently asked questions
Plattio is online reservation software for restaurants, with no per-reservation commission. It automates confirmations, reminders, deposits, and the waitlist, and cuts no-shows by up to 65%. Unlike traditional portals, you keep 100% of the table and your guests' data.
We combine automatic confirmations at booking, customizable reminders by email/SMS (up to 3: minutes, hours, or days before), and the option to require a non-refundable deposit. Guests with a no-show history are automatically subject to stricter policies.
We never charge a per-reservation fee, unlike traditional booking portals: you keep 100% of the table. Reservations are unlimited on every plan; you pick your plan based on the features you need, with a fixed monthly price and setup included.
See plans and pricingBasic setup takes minutes: you set your hours, tables, and rules, and you can start taking reservations the same day. If you're moving from another tool or a paper reservation book, our team helps you migrate your reservations and contacts with nothing lost.
Yes. You set the amount (a flat fee or a % of the estimated check) and the system charges it automatically on confirmation. The deposit is deducted from the final bill or refunded according to your cancellation policy.
Yes. Our widget embeds on any website with a code snippet. It also works directly from your Google Business Profile and Instagram, or as a standalone landing page if you don't have a website.
Guests can modify or cancel from their confirmation email according to your policy. When a table opens up, the system automatically notifies the waitlist in order.
Of course. Your team adds phone reservations straight to the calendar. The system syncs everything (web, Google, phone, walk-ins) in real time to prevent overbooking.
Occupancy rates by time slot and day, no-show %, average length of stay, profitability per seating, reservation source (web/Google/Instagram/phone), and behavior patterns.
Plattio is built to help you manage reservations in line with the GDPR: we only collect the data the booking needs (name, email/phone, party size), guests consent when booking, and they can request deletion at any time. Full compliance also depends on how you configure and use it in your restaurant.
Ready to fill the room on Friday night?
Over 1,000 restaurants already run their reservations on Plattio