Reviews
Request reviews automatically and by QR
Send requests when the reservation closes or by QR, and route every star to the site you prefer.
Reviews hub
La Terraza Bistro
Maria G.
Automatic request - 1h ago
"Fast service and excellent food. We'll be back."
Luis P.
In-venue QR - 3h ago
"Good food, but the wait was long."
What you gain from day one
How it works
Send the review when the reservation closes or by QR, and route by star rating.
Close the reservation
Close the reservation
The review request fires automatically.
In-venue QR
In-venue QR
You can also request it manually.
WhatsApp broadcast
WhatsApp broadcast
Bulk sends from WhatsApp to collect more.
Routing by star rating
Routing by star rating
Low ratings go private so you can ask for contact details and make it right.
Features that boost your reputation
Automatic post-reservation send
Requests sent at the end of every visit.
In-venue review QR
Collect instant feedback with a single code.
Routing by star rating
Each score can go to a different destination.
Built-in WhatsApp broadcast
Bulk message with a single click.
Private flow for bad reviews
Requests contact and email so you can make it right.
Dashboard by location and team
Share performance with total clarity.
Click metrics
Measure how many customers open the link and act on it.
AI sentiment analysis
Automatically classifies the tone of every review you receive.
Key metrics
Measure impact, conversion, and real reputation gains.
Use cases
Reviews under control for every type of operation and channel.
High table turnover
Automatic requests with zero extra effort.
In-venue collection
QR ready to capture instant feedback.
WhatsApp campaigns
Broadcasts to recover missed reviews.
The difference shows in every review
Manual management vs Plattio at every key step of the flow.
| Features | Manual management | Plattio |
|---|---|---|
| Request when reservation closes | Manual reminders | Automatic send |
| In-venue review | No QR | Ready-to-use QR |
| Routing by star rating | A single destination | Destination by rating |
| Bad reviews | Public, uncontrolled | Private with contact |
| WhatsApp broadcast | Not available | Built-in bulk message |
| Click metrics | No tracking | Open rate per link |
| Review analysis | Manual reading | AI sentiment |
Frequently asked questions
Ready to boost your ratings
Manage reviews in minutes and turn every comment into a better experience.